Shipping & Returns

Shipping:

Most orders are shipped using UPS, in order to ensure delivery in a timely manner. Most orders are shipped within 24 hours of them be placed, but sometime it may take an additional 2-3 days. If you have a timeline for the product(s) you need, please call us toll free @ 866-586-1211 so we can help ensure timely delivery.

Returns:

Contact Us before returning any products.

Refund & Return Policies

  • Products that have been in clinical use cannot be returned for credit.

  • All returns require prior authorization. Contact Predictable Surgical Technologies Customer Service for a Return Authorization number (RA#).

  • Products that have been in clinical use cannot be returned for credit.

  • All returns require prior authorization. Contact Predictable Surgical Technologies Customer Service for a Return Authorization number (RA#).The RA# must appear clearly on the exterior of the package being returned or it may be rejected and returned to the sender.

  • Packages received without prior authorization are not the responsibility of Predictable Surgical Technologies. Predictable Surgical Technologies reserves the right to dispose of such packages and their contents 30 days after receipt with no obligation to the sender.

  • The sender is responsible for proper packaging and for all costs for return shipment to Predictable Surgical Technologies.

  • New products may be returned for credit (less shipping charges and up to a 25% restocking fee may apply) under a Return Authorization number within 30 days of date of original invoice.

  • At Predictable Surgical Technologies' discretion, certain products may be returned for credit after the 30 day period and up to a 25% restocking fee may apply.