Shipping:
Most orders ship via UPS to ensure timely delivery. If you have a specific timeline for the product(s) you need, please call us toll free @ 866-586-1211 so we can help ensure timely delivery. Please note that we do not stock all the items listed on our website, so some of the products will have to be ordered from the manufacturer(s). Typically, we will receive the products within a few days, and once we receive the product(s) we will get the orders shipped out.
Returns:
Contact Us before returning any products.
Refund & Return Policies
- Products that have been in clinical use cannot be returned for credit.
- All pharmaceuticals are non-returnable.
- All returns require prior authorization. Contact Predictable Surgical Technologies Customer Service for a Return Authorization number (RA#).
- Products that have been in clinical use cannot be returned for credit.
- All returns require prior authorization. Contact Predictable Surgical Technologies Customer Service for a Return Authorization number (RA#).The RA# must appear clearly on the exterior of the package being returned or it may be rejected and returned to the sender.
- Packages received without prior authorization are not the responsibility of Predictable Surgical Technologies. Predictable Surgical Technologies reserves the right to dispose of such packages and their contents 30 days after receipt with no obligation to the sender.
- The sender is responsible for proper packaging and for all costs for return shipment to Predictable Surgical Technologies.
- New products may be returned for credit (less shipping charges and up to a 25% restocking fee may apply) under a Return Authorization number within 30 days of date of original invoice.
- At Predictable Surgical Technologies' discretion, certain products may be returned for credit after the 30 day period and up to a 25% restocking fee may apply.